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At Mainstage Bingo, we're committed to providing you with the best possible experience. If you have any questions or concerns, please don't hesitate to get in touch.

Customer Support Availability

We offer 24/7 customer support through our email and live chat channels. Our team is available around the clock to assist with your queries. Whether you need help with a game, have a question about our bonuses, or just want some friendly advice, we're here for you.

Live Chat Support

If you'd prefer to speak directly to one of our support agents, simply click on the live chat icon at the bottom right-hand corner of any page and start typing away. Our team will respond as quickly as possible (though please note that average response times are not quantified). We're always happy to help with any questions or issues you may have.

Email Support

Alternatively, if you prefer to send us an email, our support address is [email protected]. Just click on the contact link and fill out the form to get in touch. Please note that we'll do our best to respond as quickly as possible, but please allow a reasonable time for our team to assist with your query.

Help Centre Access

In addition to contacting us directly through email or live chat, you can also access our comprehensive help centre section from within the website. Here, you'll find answers to many frequently asked questions on a wide range of topics, including account registration, deposit and withdrawal information, game rules and more.

Responsible Gambling Assistance

We take responsible gambling very seriously at Mainstage Bingo. If you or someone you know is experiencing problems with their gaming habits, please don't hesitate to get in touch with us through our email support channel ([email protected]). We also have a range of tools available to help you set limits and self-exclude from your account.

Technical Support

If you're having trouble accessing the site or experiencing issues with gameplay, simply click on the contact link at the bottom right-hand corner of any page and select 'Technical Issues' as the subject. Our dedicated team will work with you to resolve the issue as quickly as possible.

Communication Response Expectations

Please note that response times may vary depending on the volume of queries we receive. However, we'll do our best to respond to your query within a reasonable timeframe (though average response times are not quantified).

Frequently Asked Questions & Self-Service Help Options

We've worked hard to make it easy for you to find what you're looking for with our comprehensive help centre section. Here, you can access answers to many frequently asked questions on topics including:

  • Account registration and management
  • Deposits and withdrawals
  • Game rules and information
  • Technical issues and troubleshooting